customers
In most companies, if a customer has a problem, the business will do what it takes to make that customer happy. That’s a good thing, right? But there is one thing they don’t do. In this video, Ultimate Customer Experience Expert® Scott McKain reveals why not being willing to be negative enough can hurt your business. …
In a perfect world, everyone would be scrambling to buy your product or service. However, while targeting a broader audience may sound like more potential customers, in reality, that’s not the case. In this video, my guest and New York Times bestselling author Jay Baer explains why from an audience perspective, you’ve got to think…
Happy and satisfied clients or customers that’ll stick with you over the long term are the ultimate goal for any business. The tricky part, however, is that customer needs and expectations have evolved over time. In fact, in a survey by Salesforce, 76% of customers said “it’s easier than ever to take their business elsewhere—switching from brand…
Creating and providing value for customers is the key to growing any business. Without value, there is no demand. But how do you define value? And how do you create it for your customers? Find out in this video training with Bob Burg, co-author of the international bestseller, The Go-Giver. #VelocityMindset #GoGiver #leadership #value #sales
Have you been rejected by someone when you asked them to do something, buy your product or accept your idea? If you are human, then you have been rejected more times than you probably care to remember. How do you turn that rejection into a yes? …
Learn how to dramatically grow your market share and sales through powerful alliances. This video blog will show you the alliances you need to cultivate and how to do so. Ron Karr shares a real life case story on how he was able to rally the troops, both internal and external, in order to save…
Getting people to accept your point of view or proposals depends on how well you portray confidence to the person that you are trying to influence. To close more deals and get people to do what you are asking, learn the mindsets from which you need to operate!
Want to Increase Your Level of Influence in All Areas of Your Life? Watch this video and avoid common catch phrases that will demotivate people from acting on your ideas. Please leave comments on the phrases you hear that just irritate you.
The secret to you closing more business lies in your energy and thoughts! Last week I had to call back a senior executive of a client who hired me to speak to his team last September. The speaking engagement went very well and he wanted to talk to me about a bigger project. On the…
Tim Seale, president of Timber Trading had built a successful wholesale lumber business. However, he realized there was going to be a limited premium that customers would be willing to pay to a middleman to facilitate deals between lumber yards and mills. The only way he would remain profitable was to add value to the…
In most companies, if a customer has a problem, the business will do what it takes to make that customer happy. That’s a good thing, right? But there is one thing they don’t do. In this video, Ultimate Customer Experience Expert® Scott McKain reveals why not being willing to be negative enough can hurt your business. …
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In a perfect world, everyone would be scrambling to buy your product or service. However, while targeting a broader audience may sound like more potential customers, in reality, that’s not the case. In this video, my guest and New York Times bestselling author Jay Baer explains why from an audience perspective, you’ve got to think…
Read More
Happy and satisfied clients or customers that’ll stick with you over the long term are the ultimate goal for any business. The tricky part, however, is that customer needs and expectations have evolved over time. In fact, in a survey by Salesforce, 76% of customers said “it’s easier than ever to take their business elsewhere—switching from brand…
Read More
Creating and providing value for customers is the key to growing any business. Without value, there is no demand. But how do you define value? And how do you create it for your customers? Find out in this video training with Bob Burg, co-author of the international bestseller, The Go-Giver. #VelocityMindset #GoGiver #leadership #value #sales
Read MoreHave you been rejected by someone when you asked them to do something, buy your product or accept your idea? If you are human, then you have been rejected more times than you probably care to remember. How do you turn that rejection into a yes? …
Read MoreLearn how to dramatically grow your market share and sales through powerful alliances. This video blog will show you the alliances you need to cultivate and how to do so. Ron Karr shares a real life case story on how he was able to rally the troops, both internal and external, in order to save…
Read MoreGetting people to accept your point of view or proposals depends on how well you portray confidence to the person that you are trying to influence. To close more deals and get people to do what you are asking, learn the mindsets from which you need to operate!
Read MoreWant to Increase Your Level of Influence in All Areas of Your Life? Watch this video and avoid common catch phrases that will demotivate people from acting on your ideas. Please leave comments on the phrases you hear that just irritate you.
Read MoreThe secret to you closing more business lies in your energy and thoughts! Last week I had to call back a senior executive of a client who hired me to speak to his team last September. The speaking engagement went very well and he wanted to talk to me about a bigger project. On the…
Read MoreTim Seale, president of Timber Trading had built a successful wholesale lumber business. However, he realized there was going to be a limited premium that customers would be willing to pay to a middleman to facilitate deals between lumber yards and mills. The only way he would remain profitable was to add value to the…
Read More