This past Sunday on a flight to San Francisco, I had the privilege of sitting next to Jim Plunkett, who led the Raiders (first Oakland, then LA) to two Super Bowl wins, and who also played for the San Francisco 49ers and New England Patriots during his career. I remember watching Jim play in the ‘80s … Continue reading A Super Bowl QB Formula for Winning at Sales
Do you accept the fact that every employee in an organization can impact customers? The recent United Airlines fiasco should make that clear to us all. United is a rules- and systems-based culture, not a customer satisfaction–based culture, and that is why they imploded last week. As a Sales and Leadership expert, I help people … Continue reading Experiences Impact Sales
If I were to ask about the biggest issue preventing you from ImpactING your markets and closing more sales, most of you would say low-cost competitive pressures—and you would be wrong. The biggest issue that prevents us from ImpactING our markets is actually…us! By us I do not just mean sales execs, but all of … Continue reading The #1 Obstacle Preventing You from ImpactING Your Market
Last week I had the privilege to have Todd Davis, the founder and CEO of the publicly traded company LifeLock, speak at the Chief Revenue Officer (CRO) Mastermind dinner in Scottsdale. This is a group of CEOs from high-growth companies who get together with me three times a year for peer-to-peer mentoring and coaching on … Continue reading The Success Differentiator
If you want to make money, you can only do so much through your own efforts. As a sales and leadership expert, I often remind people that we are stronger together. You can make a lot more money when you build alliances, and this is something that all top producing sales executives do. There are two … Continue reading Supercharge Your Sales through Alliances
I love sports, and as a sales and leadership expert, I find there are a lot of lessons on the field that apply to sales. As a Yankees fan, one player in particular stands out to me, and it’s not Mickey Mantle —one of the Yankees’ most revered players of all time. I admit he had incredible raw power and skill, but because of his drinking and carousing, he didn’t use that raw talent to its full potential. I think Mickey Mantle probably only achieved 70 percent of what he could have in life. Not all of us are blessed with such raw talent, but we all have the potential to achieve greatness the way Don Mattingly did.
In 1988 before I launched my speaking and consulting business and become known as a sales and leadership expert, I was a regional manager for a computer company. In that capacity, I learned a critical lesson about sales that has served me—and my clients—ever since. In my region I was responsible for several distributors, and … Continue reading From Trusted Advisor to Exponential Sales Growth
Recently I was attending a board meeting, and there was a sign in front of one of the serving dishes that said, “Scrambled Eggs: Contains Eggs.” As a sales and leadership expert, It served as a reminder to me that often when we’re seeking new opportunities in life and in business, we need to look … Continue reading Golden Opportunities in Hidden Messages