Year: 2003
“Try not to become a man of success but rather to become a man of value. “ Albert Einstein Translation: If all you care about is making money, then you will not achieve maximum success. But, if you care more about providing value to people’s lives, then you will achieve a greater amount of success…
Corporate Sales Manager, Hoover’s OnLine It’s an old saying that when the student is ready to learn, the teacher appears. Lita Rosario, a highly accomplished sales manger at Hoover’s Online (one of the most subscribed to business intelligence services), was looking for ways to increase her sales productivity. Understanding sales is a numbers game, she…
Abraham Lincoln once said, “Always bear in mind that your own resolution to succeed is more important than any one thing.” When you read about Lita Rosario above and analyze all of the superstars in sales today, you realize that Lincoln’s quote is still relevant to our success. The passion to follow through on your…
Recently, Charles Schwab was quoted as saying that families are not spending enough time talking about money. He feels more time should be spent on this subject since money is crucial if you are going to fund your dreams. I agree with this and will take it one step further. We don’t spend enough time…
Bill Fargie & Spencer Brown 2002 Distributors of The Year Wright Medical Recently I attended the annual awards banquet for a valued client, Wright Medical. Two distributors cleaned up that night and received the most awards including Best in Customer Service, best in various product groups and the big recognition, Distributor of the Year. Normally,…
In the movie Flash, a young boy was given a horse named Flash by his father who left to work on the high seas. The boy lived with his grandmother who dies when he is roughly 10 years old. To give his grandmother a proper funeral, the cost is $500. The only way this young…
The critical assets a leader needs is the belief and confidence in his/her ideas and commitment to see them through. There are a two caveats to this statement. One, you must really believe what you are doing is truly the best for all involved. Your decisions are not based solely on your need for survival,…
Over the holidays, my family and I went to our usual vacation spot, the Marriott Aruba. This is the first year we went over the Christmas vacation and it was the busiest we have ever seen it. It was so crowded people started lining up at 5:00am waiting to reserve their pool and beach chairs.…
In your role as a leader, are your actions solely addressing the issue of closing sales now, or are part of your actions positioning your organization for the future? The future starts today! If we don’t take time to work on it in the present, then it will suddenly appear and we won’t be prepared…
“After I get done dealing with the committee….” Allison Janney- NBC’s The West Wing Translation: During an interview on The Today Show, Allison Janney refers to the voices in her mind as the committee. You know, that committee of voices we must deal with that constantly share their doubts on why we can’t do things,…
The concept of giving your customers a variety of options of how to buy your products and services is not new, but it still remains a powerful sales tool. Let’s take a look at Disney World’s version of Option Selling. When you buy your park passes, you have several choices. First, you decide how many…
Read More“You have to exhaust yourself in practicing youth. No one understands life because they forget to live it” Maurice Bendahan Entrepreneur/Philanthropist Translation: Staying young and vibrant is crucial to one’s ability to live up to their full potential. The things that get in the way of us doing this are our limiting thoughts and a…
Read MoreOrganizations and individuals often have to make difficult decisions while walking the tightrope of success, decisions that can easily throw them off that path. For example, Dell Computer and ExxonMobil have successfully built overseas call centers in India to handle many of their support calls. The reason is quite simple. The significant savings in labor…
Read MoreJoel N. Greenberg Financial Representative- Guardian jngguardian@aol.com If you look at Joel Greenberg’s title above, it is simply understated in terms of what he really does for a living. Joel is a master at networking and being an invaluable resource to his clients. His version of cold calling is going out in the winter to…
Read MoreSo, we are entering a new year. You figure now is the time to stop smoking, lose weight, sell more, save more, smile more, be more positive, etc. Do us all a favor and stop this nonsense. The beginning of a new year is a convenient opportunity for all of us to take stock of…
Read More“I don’t want to have anybody telling me I did a good job. Any time you start thinking you’ve got this thing licked, something happens to you.” Joe Torre- Manager NY Yankees Translation: Titans don’t stop for praise. By the time they hear the praise, they are already working on moving up the ladder to…
Read MoreRecently I was sitting on a plane when a guy sitting right behind me says on his cell phone: “Listen, I shouldn’t really be saying this to you since this is really confidential and nobody is supposed to know this, so please keep it to yourself”. Hey buddy, if this is so confidential, why did…
Read MoreWhen former NY Knicks coach Jeff Van Gundy worked for Pat Riley as an assistant coach, he learned a valuable lesson from Pat. Pat told him in a performance review that you need to have 4 things to get respect and results from players; sincerity, reliability, commitment and being trustworthy. Sincerity- In order for people…
Read MoreStop trying to guess what your customers want and just ask them. Surveys are the best means available to gain a true picture of your customer’s needs, wants and expectations. Caution: Be sure your questions are clear and you truly understand your customer’s answers. Case Study: When Hertz surveyed their customers, they heard the message…
Read MoreA friend of mine was telling me how much of a B.S. artist his boss was. He was always promising things and never delivered on them. Whether it was getting something done or following through on some operational detail, there was always disappointment to follow. If a manager is leading his life this way, the…
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