Slap me silly! I never thought in a million years I would refer to the Survivor show in my E Reports. But this is too good to pass up. Richard Hatch, the $1 Million winner, stated “I think I managed to win by planning early, and by early, I mean before I get there…. There … Continue reading The Will to Prepare Outweighs the Will to Win
Jack Welch, Chairman of the General Electric Company recently received a book advance of $7.1 Million Dollars, the largest in history. Set to retire next year at age 65, Jack Welch is finishing a 20-year career of leading General Electric. During his tenure, he increased G.E.’s market value from $12 Billion to more than $500 … Continue reading Jack Welch, the $7.1 Million Dollar Leader
“Some people make mistakes and wait until the next game. Our guys wait only until the next inning.” Bobby Valentine Manager NY Mets Translation– Stop waiting for tomorrow and just go at it again as soon as possible.
One of the negotiating points in the recent Verizon (formerly Bell Atlantic) phone strike revolved around the stress endured by customer service representatives (CSR) in following their scripts to the letter. According to a NY Times article, if there is any deviation from the script, the CSR could have points deducted from her performance score. … Continue reading Scripts Can be Hazardous to Your Sales Career
Did you ever hear of Stinking Thinking? I’m talking about all of the thoughts we are prone to have that pollute our minds and prevent us from achieving our goals. Here is an example: If I said to you don’t think about Pink Elephants, what are you now thinking about? That’s right! You are now … Continue reading Stinking Thinking Leads to Lousy Results