Negotiations
The key to your success is the ability to influence others to accept your ideas, requests, etc. The good news is everyone has the capacity to influence others. All you have to do to harness the capacity is remove three self imposed obstacles that usually get in your way. First obstacle is your belief that…
If companies are to survive today, they must convince customers and prospects that their products/services are not just nice to have, but are a “must have.” That’s the position Karen Cone found herself in at the beginning of the Great Recession when she was President and CEO of TowerGroup, the leading research and advisory services…
Video Interview on how a senior executive turned his sales team around and forced his competitor out of a market
Yesterday I was sitting in the exit row on a flight when the flight attendant came to all three of us sitting in that row and asked if we would assist in helping to evacuate the plane in case of an emergency. Two of us replied yes. The person sitting next to me incredibly said…
In April of 2008, Steve Keating, Manager of Selling Skills at the Toro Company, heard me speak about using social media to build one’s sales. Already involved with Twitter, Steve had at the time a few hundred followers. After hearing the presentation, he decided to make it a key strategy in building both his personal…
Retailers like Sam’s Club and CVS have figured out that huge profits come from customization. Using discounts to track results, Sam’s Club achieved a 1-2 percent acceptance of generic discounted offers. Realizing it had a trove of information regarding buying habits and the purchasing history of each customer, it developed a new program called eValues.…
Something happened this weekend that reminds us all that we should not only appreciate the ultimate sacrifices made by our brave men and women fighting for our freedom, but also take time to thank the living and show our appreciation for all that they have done to help us achieve our successes. The incident I…
In the gym of my daughter’s high school (Northern Valley Old Tappan-NVOT), there is a banner that reads- Welcome to NVOT-Where sportsmanship is an expectation. So please let the players play. Let the coaches coach. Let the officials officiate. Let the spectators be positive. This sign caught my eye because all too often I see…
There are three Strategies you can start to employ today that will generate a significant increase in sales revenues in a very short period of time. Some of these strategies you will intellectually understand and know already. The key is to go beyond your intellectual comprehension and identify whether or not your tactics are in…
You know the old saying “if you have nothing nice to say about somebody then say nothing at all”! Well, here’s a new saying: “If you don’t have your facts in order, don’t bother marketing to your audience”! Just like saying something bad can turn people off, so can saying something stupid and untrue in…
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Have you ever encountered an emotional impasse with someone, leading to a struggle in advancing the conversation and reaching an agreement? This can create a lot of drag and resistance in your velocity. When one person responds emotionally, the other party tends to reciprocate with their own emotional reaction. As a result, this emotional intensity escalates,…
Read MoreHave you been rejected by someone when you asked them to do something, buy your product or accept your idea? If you are human, then you have been rejected more times than you probably care to remember. How do you turn that rejection into a yes? …
Read MoreInstead of teaching sales people traditional sales skills, how about giving them the tools to be creative and close more deals? This is what Brad Holtzinger, Worldwide VP of Sales at a technology company did. Looking at the sales process, he was dismayed when sales people would uncover deals and then bring in the various…
Read MoreYesterday I shared with you a golden nugget from my daughter Amanda on how to successfully communicate with an audience. Now I want to share another “Amanda” nugget on how to successfully sell. I asked Amanda, when you have succeeded in getting your requests acted upon, what strategies and tactics did you use? Her response…
Read MoreMy daughter Amanda is graduating high school this year and will be going to college next fall to study communications for a career in PR. I asked her this morning what is the most critical thing one needs to do in order to successfully influence others. She responded “being able to relate to others”. I…
Read MoreThe other day I came home and my 17 year old daughter said she can not get me out of her head. I asked her what she was talking about. She said “every time I procrastinate or think about a task I either don’t want to do or find it hard to do, your words…
Read MoreThe fastest way to grow your business and sales is by providing your customers with great customer experiences. Great customer experiences occur when everyone in the company, not just the sales reps, accept the responsibility and accountability for the role they play in the process. This video shows one example of how people were not…
Read MoreGetting people to accept your point of view or proposals depends on how well you portray confidence to the person that you are trying to influence. To close more deals and get people to do what you are asking, learn the mindsets from which you need to operate!
Read MoreTim Seale, president of Timber Trading had built a successful wholesale lumber business. However, he realized there was going to be a limited premium that customers would be willing to pay to a middleman to facilitate deals between lumber yards and mills. The only way he would remain profitable was to add value to the…
Read MoreJustin Bieber is by far the biggest teen sensation today and for that matter one of the biggest stars of all. At the ripe old age of 17, you may be wondering how he achieved this phenomenal success. Truth be told, he did it the old fashioned way; a lot of hard work coupled with…
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