A Win-Win: How to Eliminate Pressure and Increase Impact!

What does your pipeline look like? What percentage of your pipeline does your biggest account represent? A few years ago I was in Sao Paulo, Brazil, doing a keynote on negotiations. During the break, a CEO of a small company that produces automobile parts approached me and complained about the purchasing agent of a major automobile … Continue reading A Win-Win: How to Eliminate Pressure and Increase Impact!

Mining for Gold: Use Your Existing Customers to Impact! Your Prospects 

This past Saturday I cheated! I fell off my no carbohydrate diet with a trip to the bagel store. I ordered and then proceeded to one of the two cash registers to pay for my order. The first register was directly ahead of me, but customers were waiting there; the second was around a corner, and it had no … Continue reading Mining for Gold: Use Your Existing Customers to Impact! Your Prospects