Great Customer Service
Keynote on The "Triple A" Approach: Attitude, Action & Accountability
Who Should Attend
Customer Service professionals, corporate executives and professional service providers who:
- Want to provide great customer service
- Want to learn how to turn customer service into present
and future profits
What this Keynote Provides
A close-up look at what it takes to provide customers with Great Customer Service. This Keynote, geared towards action and results, is lively, content rich, inspirational and is based on Ron Karr's top-selling book, The Complete Idiot's Guide to Great Customer Service.
What Participants Learn
During this program, participants learn:
- What customers look for in service
- The power of a clear vision
- How to gauge whether their actions support their purpose
- How to communicate with different customer behavioral styles
- How to become an invaluable resource to customers
Optional, Sales Related Learning Tools
- Book: The Complete Idiot's Guide to Great Customer Service
- Sales Assessment Profiles
Additional Titan Principle® Learning Tools
- Book: The Titan Principle®--The Number One Secret to Sales Success
- The Titan Principle® Audio Learning System
- Power Questions That Sell Video Learning System
