Quote

Frederick Collins

By ronkarr.Admin | April 2, 2001 |

“There are two types of people- those who come into a room and say, ‘Well, here I am,’ and those who come in and say, ‘Ah, there you are.’ Frederick Collins TRANSLATION: Titans are present to address the needs of others in the room. They do not concentrate on celebrating their own presence.

James Redfield, Author- The Celestine Prophecy

By ronkarr.Admin | March 2, 2001 |

“Once you become conscious of the questions active in the moment, you always get some kind of intuitive direction of what to do, of where to go. You get a hunch about the next step. Always. The only time this will not occur is when you have the wrong question in mind. You see, the…

Thomas Edison

By ronkarr.Admin | December 2, 2000 |

“If we all did the things we are capable of doing, we would literally astound ourselves.” Thomas Edison

George Bernard Shaw

By ronkarr.Admin | November 2, 2000 |

“The people who get on in this world are the people who get up and look for the circumstances they want. And, if they can’t find them, make them.” George Bernard Shaw

Henry J. Kaiser

By ronkarr.Admin | September 2, 2000 |

“Trouble is only opportunity in work clothes.” Henry J. Kaiser Translation: All of us are being paid to solve problems, identify potential obstacles and find solutions to the challenges facing our customers. So, you might as well roll up your sleeves and get to work. If you don’t, you competition will!

Bobby Valentine Manager NY Mets

By ronkarr.Admin | August 2, 2000 |

“Some people make mistakes and wait until the next game. Our guys wait only until the next inning.” Bobby Valentine Manager NY Mets Translation– Stop waiting for tomorrow and just go at it again as soon as possible.

Charles Bernard Shaw

By ronkarr.Admin | June 2, 2000 |

“Progress is impossible without change, and those who cannot change their minds cannot change anything.” Charles Bernard Shaw Translation– Titans know to succeed they must embrace the concept of change. If they want to do more than last year, then they must increase the level of their current actions or change their actions. If they…

Sam Walton, founder of WalMart

By ronkarr.Admin | June 2, 2000 |

“There is only one boss. The customer! And he can fire everybody in the company from the chairman on down, simply by spending his money elsewhere.” Sam Walton, founder of WalMart Translation: Thank all of your customers who bothered to complain about something. For every customer who complains, surveys find that 20 others don’t bother…

Grover Cleveland

By ronkarr.Admin | May 2, 2000 |

“It is not that they can’t see the solution: It is that they can’t see the problem.” Grover Cleveland Translation: Titans concentrate on helping their customers understand their challenges and identify appropriate solutions. Non-Titans concentrate only on selling their features hoping they will be enough to make the sale. Features are commodity driven. Solving problems…

Gary Nelsen – Agfa Corp

By ronkarr.Admin | February 2, 2000 |

Gary Nelsen: Western Zone Sales Manager, Medical Imaging- Agfa Corp Imagine a team of sales executives who unanimously claim that their manager is the best manager they ever had. He goes out of his way to solve their problems and free them as much as possible to go out and do what they are hired…

Archives

Biggest Mistake Sales Managers Make

By ronkarr.Admin / May 25, 2010 /

In the gym of my daughter’s high school (Northern Valley Old Tappan-NVOT), there is a banner that reads- Welcome to NVOT-Where sportsmanship is an expectation. So please let the players play. Let the coaches coach. Let the officials officiate. Let the spectators be positive. This sign caught my eye because all too often I see…

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January’s Motivational Quote

By ronkarr.Admin / January 21, 2009 /

 “It’s never too late, or in my case too early, to be whoever you want to be. There’s no time limit. Start whenever you want. You can change or stay the same. There are no rules to this thing. We can make the best or the worst of it. I hope you make the best…

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Jerry Seinfeld

By ronkarr.Admin / November 2, 2005 /

“I will spend an hour editing an eight word sentence into five.” Jerry Seinfeld Translation: Success does not come easy. It’s the little details that count and they take time to do. So, you might as well get to it and start carrying out those little details.

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General Douglas MacArthur

By ronkarr.Admin / June 23, 2005 /

We are not retreating…we are advancing in another direction” General Douglas MacArthur Translation: Reality is simply how you look at things. How do you view rejection? Is it a dead end, or, do you see opportunities in the rejection? Opportunities include realizations on how to do things differently and get better results. It might mean…

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Bob Danzig

By ronkarr.Admin / November 2, 2004 /

“Star marketers of the world seek opportunities that benefit their customers” Bob Danzig Former CEO Hearst Newspapers, Author, & Professional Speaker www.bondanzig.com   Translation: Early in Bob’s career, he made a name for himself selling advertising by finding innovative ways of helping small businesses reach their markets. His approach of seeking opportunities that benefited his…

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Larry Wilson

By ronkarr.Admin / August 29, 2004 /

“I don’t believe in the kinds of questions I know the answers to I believe in the kinds of questions that provide facts and information” Larry Wilson   Translation: Asking the wrong the set of questions bores your prospect and does nothing to further the sales process along. Asking the right questions uncovers vital information…

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Linda Dillman

By ronkarr.Admin / April 2, 2004 /

“You build a perception of your potential based on what you see in your life” Linda Dillman Chief Information Officer- Wal-Mart Stores   Translation: If you are closing sales, you have the perception you are good. If you are stuck in a slump, the perception changes and you start questioning your worthiness. To constantly succeed,…

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Bill Brooks-

By ronkarr.Admin / March 3, 2004 /

“People who do what they feel like doing today won’t be able to do what they want for the rest of their lives.” Bill Brooks- Author, Professional Speaker, Consultant Translation: You can fulfill yourself everyday by not going through the pain of change and working outside of your box. While you feel good that day,…

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Scott Peck Author- The Road Less Traveled

By ronkarr.Admin / February 2, 2004 /

“The mind cannot decipher between that which is true and that which is vividly perceived” Scott Peck Author- The Road Less Traveled Translation: It doesn’t matter what you believe to be true. It only matters what the customer believes. Do you really understand your customer’s point of view? Are you telling your story in a…

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Rick Feeley

By ronkarr.Admin / January 2, 2004 /

“When you say something, the customer hears it as an opinion. When the customer says the same thing, they consider it to be fact” Rick Feeley Director of Sales, Timber Trading Translation: What ever you say to the customer is not as powerful than if they said it themselves. Instead of showing how much you…

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