Olympic Style Coaching

What was the biggest difference between Michelle Kwan and Sarah Hughes performances? One was skating very tight and the other one just let it all hang out. Kwan came in being the heavy favorite and the pressure was on to win it all. You could see she was tight in her moves and all of … Continue reading Olympic Style Coaching

Leading in Turbulent Times!

When times are great and things keep going your way, the ability to lead can seem like an easy thing to do. When things stop going your way, times get harder, people start worrying and leadership takes on a whole new meaning. The real test of one’s leadership ability takes place in times of adversity. … Continue reading Leading in Turbulent Times!

Will You Please Leave?!

“Will you please leave” are the words Brian Billick, head coach of the World champion Baltimore Ravens, once used in asking two ladies to leave the practice field. It turned out the two ladies were actually mothers of the two players they were speaking to. Coach Billick did eventually apologize to the two women, but … Continue reading Will You Please Leave?!

Come On, Push It!

In my first sales position in 1980, I was breaking sales records left and right. In fact, by June of that year, I was at 180% of quota! I remember a conversation I had with my manager that month which provided me with a memory I will never forget. As I returned to the office … Continue reading Come On, Push It!

Bias vs. Change

As a leader, you have developed ideas as to what works and what doesn’t work. You have a bias as to what you believe. Question is, does your current bias serve you well? We have all heard the old axiom ‘if it ain’t broken, don’t fix it’. While it is true that a well-oiled machine … Continue reading Bias vs. Change

Does Anyone Care?

Remember when you called up a vendor’s customer service hot line to relay a complaint and was left with the impression that nobody really cared. The most frustrating thing is to call for service and feel like your comments are falling on deaf ears. Think about it. Your future success depends on feedback from customers … Continue reading Does Anyone Care?

How Far Will You Go?

Are you willing to make the same sacrifices you are asking of your employees? In the Dec 11th issue of USA Today, it stated that Hewlett-Packard CEO Carly Fiorina would return her $625,000 bonus after the company announced last month that it would miss fourth-quarter earnings targets. Her management team also said they would return … Continue reading How Far Will You Go?

What’s Your Legacy?

Here’s an exercise. If you were ask to seven people who depend on your leadership what they would remember you for, what do you think their answers would be? Would their answers be based on their perception of you as being self-centered or service focused? The fact is there are many people who have made … Continue reading What’s Your Legacy?