In your role as a leader, are your actions solely addressing the issue of closing sales now, or are part of your actions positioning your organization for the future? The future starts today! If we don’t take time to work on it in the present, then it will suddenly appear and we won’t be prepared … Continue reading The Future is Today
A few years ago, I participated in a 9-week seminar that met on Wednesday nights. It was a huge commitment considering my travel schedule and many participants found it tough to give it their all. Half way through the program, a young college student got up and suggested that we end the program that night. … Continue reading Being Present in the Moment
In the early 90’s, the Squeegee Brigade was out in full force in New York City, creating fear in everyone. The squeeqee guys are the one’s who come up to your car, start cleaning the windows and ask for a tip. If you didn’t tip, you were subjected to further abuse. When Mayor Giuliani directed … Continue reading Fear Factor
For any organization or individual to succeed, you need three things: The right strategy, the right talent and the right tools. All too often, the strategy is sound, the talent is capable, but the tools fall far short in helping the talent succeed. In this case, I am referring to skills as the tools required … Continue reading Three Elements of Success
A Titan Sales Executive knows that in order to succeed, you need a good resource proclamation—- a statement to start your sales call with and define the outcomes a customer will realize from using your products and services. Gary Stewart and his wife Denise are Titan real estate agents who provided us with a classic … Continue reading All it takes is 3 Cents!!!!
Ever wonder what the best way is to give advice to someone? Try using the “sandwich approach”. The sandwich contains 3 parts: Positive reinforcement on top, advice in the middle and positive reinforcement on the bottom. Here’s an example. Many moons ago when I was the National Value Added Reseller Manager for a manufacturer of … Continue reading Coaching with Sandwiches
If there is one group of professionals that are having a bad time these days, it is stock brokers. What do they sell in a down market? Just ask Harry Rudowitz, Sr. VP of Investments for the UBS/Paine Webber Private Client Group. He just sent me a letter describing how bonds (fixed income securities) are … Continue reading Finding Alternative Revenue Sources
The number of times I have encountered the “Apple Effect” are too numerous to count. What is the Apple Effect? It is the textbook example of when entrepreneur Steve Jobs started Apple Computer in his garage and grew to epic proportions. Jobs ran into trouble when the company reached a certain point and required a … Continue reading The Growth Factor
It is a well known fact that when a student hears a concept and sees how it works, their retention level is around 40%. But when they actually implement the techniques, retention skyrockets to 80% and so does their level of success. The “I Do” part is mission critical and it all revolves around personal … Continue reading I See, I Hear, I Do!
What was the biggest difference between Michelle Kwan and Sarah Hughes performances? One was skating very tight and the other one just let it all hang out. Kwan came in being the heavy favorite and the pressure was on to win it all. You could see she was tight in her moves and all of … Continue reading Olympic Style Coaching