Organizations and individuals often have to make difficult decisions while walking the tightrope of success, decisions that can easily throw them off that path. For example, Dell Computer and ExxonMobil have successfully built overseas call centers in India to handle many of their support calls. The reason is quite simple. The significant savings in labor … Continue reading Tightrope Leadership
When former NY Knicks coach Jeff Van Gundy worked for Pat Riley as an assistant coach, he learned a valuable lesson from Pat. Pat told him in a performance review that you need to have 4 things to get respect and results from players; sincerity, reliability, commitment and being trustworthy. Sincerity- In order for people … Continue reading 4 Keys to Effective Leadership
A friend of mine was telling me how much of a B.S. artist his boss was. He was always promising things and never delivered on them. Whether it was getting something done or following through on some operational detail, there was always disappointment to follow. If a manager is leading his life this way, the … Continue reading The Power of Empty Promises
The East Coast is gearing up for Hurricane Isabel. Weather forcasters had started warning people about the potential deadly destruction five days in advance. Why? Clearly to help people prepare, protect their property and their families. Imagine if we did not spend this time preparing and the storm just hit out of no where like … Continue reading Are You Ready for the Hurricane?
Here’s a question for the modern day leader? Does your company represent an organism or an organization? Hopefully, you will have answered organism. An organism is an entity that lives and breathes on it’s own. It’s health and ability to survive depends on the how well the organs (departments) are working. Just as in human … Continue reading An Organism vs. an Organization
Here’s a surprising headline: “Jordan Surprised and Inflamed as Wizards Show Him the Door”. Michael Jordan fell victim to the trap most overachievers fall into. They move into management thinking everyone should have the same attitude, skills and dedication they had when they were playing. Jordan’s downfall as an executive was heightened when he gave … Continue reading You’re Fired Mr. Jordan!
The critical assets a leader needs is the belief and confidence in his/her ideas and commitment to see them through. There are a two caveats to this statement. One, you must really believe what you are doing is truly the best for all involved. Your decisions are not based solely on your need for survival, … Continue reading In the Face of ALL Odds
In your role as a leader, are your actions solely addressing the issue of closing sales now, or are part of your actions positioning your organization for the future? The future starts today! If we don’t take time to work on it in the present, then it will suddenly appear and we won’t be prepared … Continue reading The Future is Today
A few years ago, I participated in a 9-week seminar that met on Wednesday nights. It was a huge commitment considering my travel schedule and many participants found it tough to give it their all. Half way through the program, a young college student got up and suggested that we end the program that night. … Continue reading Being Present in the Moment
In the early 90’s, the Squeegee Brigade was out in full force in New York City, creating fear in everyone. The squeeqee guys are the one’s who come up to your car, start cleaning the windows and ask for a tip. If you didn’t tip, you were subjected to further abuse. When Mayor Giuliani directed … Continue reading Fear Factor