Jack Welch, Chairman of the General Electric Company recently received a book advance of $7.1 Million Dollars, the largest in history. Set to retire next year at age 65, Jack Welch is finishing a 20-year career of leading General Electric. During his tenure, he increased G.E.’s market value from $12 Billion to more than $500 … Continue reading Jack Welch, the $7.1 Million Dollar Leader
“Some people make mistakes and wait until the next game. Our guys wait only until the next inning.” Bobby Valentine Manager NY Mets Translation– Stop waiting for tomorrow and just go at it again as soon as possible.
One of the negotiating points in the recent Verizon (formerly Bell Atlantic) phone strike revolved around the stress endured by customer service representatives (CSR) in following their scripts to the letter. According to a NY Times article, if there is any deviation from the script, the CSR could have points deducted from her performance score. … Continue reading Scripts Can be Hazardous to Your Sales Career
Did you ever hear of Stinking Thinking? I’m talking about all of the thoughts we are prone to have that pollute our minds and prevent us from achieving our goals. Here is an example: If I said to you don’t think about Pink Elephants, what are you now thinking about? That’s right! You are now … Continue reading Stinking Thinking Leads to Lousy Results
As a sales executive, are you more concerned with the number of calls your sales people are making or the quality of their calls? If you are more concerned with the number of calls, then you are a task-oriented leader. If you are more concerned with making quality calls, you are a purpose-oriented leader. If … Continue reading Task vs. Purpose?
John Chambers-CEO of Cisco Systems Who leads the fastest growing company in the history of the computer industry? Answer: John Chambers. For the past 21 consecutive quarters, Cisco Systems reached it’s profit expectations and has grown from annual revenues of $1.2 billion to $14 billion. According to Selling Power Magazine, Cisco enjoys the Titan position … Continue reading John Chambers- CEO Cisco Systems
Last night, my wife hosted a Pampered Chef party. Basically this is an excuse to get your friends together under the guise of learning new recipes and discovering new gadgets to assist your culinary efforts. The party is actually run by an individual whose job is to present a cooking program and sell the culinary … Continue reading Hello Pampered Chef
When a problem comes your way, what’s your response? Many of us see problems as threats to our success and existence. We tend to spend a lot of time and energy worrying about them and the impacts they have on our business. When we look at problems in this light, we are not performing at … Continue reading Houston, We Have A Problem
There are quite a few people who profess they don’t speak foreign languages. Yet all of us have been in a situation where we felt we have clearly communicated our thoughts but might has well have communicated them in another language because the recipient was oblivious to what we said. You understand? The truth is … Continue reading What— You Don’t Understand?
In the late 70’s I remember making a sales call on Wall Street and taking a break for lunch on the steps of Federal Hall (Intersection Broad and Wall Street, site where George Washington was inaugurated as our first President). Around the corner from Wall Street comes a man who introduces himself as Congressman Ed … Continue reading So, How am I Doing?