Experiences IMPACT Sales

Do you accept the fact that every employee in an organization can impact customers? The recent United Airlines fiasco should make that clear to us all. United is a rules- and systems-based culture, not a customer satisfaction–based culture, and that is why they imploded last week. As a Sales and Leadership expert, I help people … Continue reading Experiences IMPACT Sales

The Success Differentiator

Last week I had the privilege to have Todd Davis, the founder and CEO of the publicly traded company LifeLock, speak at the Chief Revenue Officer (CRO) Mastermind dinner in Scottsdale. This is a group of CEOs from high-growth companies who get together with me three times a year for peer-to-peer mentoring and coaching on … Continue reading The Success Differentiator

What Turns Ordinary People Into Superstars

I love sports, and as a sales and leadership expert, I find there are a lot of lessons on the field that apply to sales. As a Yankees fan, one player in particular stands out to me, and it’s not Mickey Mantle —one of the Yankees’ most revered players of all time. I admit he had incredible raw power and skill, but because of his drinking and carousing, he didn’t use that raw talent to its full potential. I think Mickey Mantle probably only achieved 70 percent of what he could have in life. Not all of us are blessed with such raw talent, but we all have the potential to achieve greatness the way Don Mattingly did.

VIDEO: A Powerful Way to Motivate Your Team

As a leader your job is to create the right environments that will motivate your team!  In this video, you will see a powerful and unique example of how a major US Corporation is creating a motivated environment that is getting the most out of its employees.