Year: 2004
Imagine you are front runner to win the Olympic Gold in the men’s all around competition. That’s just where Paul Hamm was when he started his vault routine. After running gracefully towards the vault, magnificently soaring into the air, doing incredible flips and preparing for his landing approach, disaster struck. on impact, Paul’s legs gave…
Ronald E. Karr, President of Karr Associates, Inc., has accepted an invitation to be a diplomat for the Weizmann Institute of Science. The Weizmann Institute based in Rehovot, Israel, is a center of scientific research and graduate study, addressing crucial issues in medicine and health, technology, energy, agriculture and the environment. Its 2,500 scientists, students,…
Don Gabor Best Selling Author www.DonGabor.com As an expert on conversation skills, you might have the expectation that Don Gabor is also a seasoned sales expert. Undoubtedly, Don is the master in getting people to talk. But, Don wanted to improve his success rate in one other key area, closing more business. Before Don took…
Do you treat existing customers differently from new customers? Most people do and it is disgusting. For one thing, we tend to take existing customers for granted. All of the special attention we provided prospects to turn them into customers tends to dissipate once they are on board. In some cases, when it comes time…
“You build a perception of your potential based on what you see in your life” Linda Dillman Chief Information Officer- Wal-Mart Stores Translation: If you are closing sales, you have the perception you are good. If you are stuck in a slump, the perception changes and you start questioning your worthiness. To constantly succeed,…
When we hear “You’re Fired”, the first thing that comes to mind is Donald Trump’s Apprentice show. Yet, is the concept of firing limited to employees? The answer is a resounding no!!! How about firing some customers? Customers fire vendors for not being good. So, why can’t vendors fire customers who do not fit their…
Tragically, we sometimes realize the valuable contributions of others in death vs. life. On Monday, April 19th, 2004, James R. Cantalupo, CEO of McDonald’s, died of a massive heart attack just before the opening of the annual McDonald’s convention in Orlando, FL. Mr. Cantalupo came out of retirement in January 2003 after McDonald’s posted its…
When Alex Rodriguez (A-Rod), the Yankees newest acquisition, started the season in a long slump, the media kept asking him how he was dealing with all of the negativity. Not once did A-Rod lose his smile, cool or change his demeanor. He replied consistently that he was not worried at all. His stroke will come…
My good friend and best-selling author, Bill Brooks, just had his new book, The New Science of Selling and Persuasion: How Smart Companies and Great Salespeople Sell, published by John Wiley and Sons and made available just this week at an unprecedented 35% discount. This discount is for a limited time ONLY. This book reveals…
“People who do what they feel like doing today won’t be able to do what they want for the rest of their lives.” Bill Brooks- Author, Professional Speaker, Consultant Translation: You can fulfill yourself everyday by not going through the pain of change and working outside of your box. While you feel good that day,…
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For those who have heard me speak, you may remember a story I told about a conversation I had with a client in the mid 90’s, Bud Howard, VP of Sales for Hertz Equipment Rental Corporation (division of Hertz). As we were traveling together cross country on a plane, he asked me what I thought…
Read MoreOn April 14th, 1978, Bernie Marcus, CEO of the Handy Dan Home Improvement Center, was fired! Stunned by this unsuspecting blow, he thought about suing his former company. A friend of his, Sol Price, founder of Price Club, asked him if he really wanted to spend his life in litigation or let go of the…
Read MoreYou know the old saying, “Timing is everything in life”. The same holds true for sales and negotiations. Major League Baseball has been trying for years to get the players union to agree to a credible drug testing plan. Time and time again the union has stalled and only agreed to a watered down version…
Read More“Star marketers of the world seek opportunities that benefit their customers” Bob Danzig Former CEO Hearst Newspapers, Author, & Professional Speaker www.bondanzig.com Translation: Early in Bob’s career, he made a name for himself selling advertising by finding innovative ways of helping small businesses reach their markets. His approach of seeking opportunities that benefited his…
Read MoreRecently, I had the privilege of being invited by the Weizmann Institute of Science to visit with their scientists in Rehovot, Israel and got a feel for the projects they are involved in. It was exhilarating listening to all the presentations of advances being worked on that will positively impact humanity. Pioneering cancer researcher, Professor…
Read MoreRecently I had the opportunity of reading the findings of a report written by a world renowned specialist to the physician that referred my mother. When you visit a highly specialized doctor, the attitude you may expect to find is that of someone who knows they are good and really doesn’t have much time for…
Read MoreIn 2004, we have had the opportunity of working with highly successful sales executives on a long term basis. During this work, and from findings we have uncovered in previous engagements, we have identified a set of key traits sales executives must possess in order to achieve extraordinary success. For some, these traits come naturally.…
Read MoreAs a leader, you set the direction for your team, company and customer. You set expectations and provide the tools for meeting them. If you don’t have the right tools, watch out. The damage from falling short of expectations will be far worse than not getting the business to begin with. Here is an example.…
Read More“I don’t believe in the kinds of questions I know the answers to I believe in the kinds of questions that provide facts and information” Larry Wilson Translation: Asking the wrong the set of questions bores your prospect and does nothing to further the sales process along. Asking the right questions uncovers vital information…
Read MoreThe Partnership for a Drug Free America has a great commercial. Honestly, I forgot the message. But the visual was awesome. It involved a fish tank with a couple of gold fish swimming around. During the commercial, the water level constantly drops until there was hardly any water left. You may wonder, what did the…
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